Museum Policies

Photography

Photography of works in temporary/traveling exhibitions is not permitted.

Photography of artworks in the permanent collection of the Museum is permitted for private, non-commercial use only. Download the complete photography policy for more information. To obtain permission to photograph artwork in the collection, please contact the Curatorial Department at (772) 231-0707 Ext. 145; a permission form is available here and at the Visitor Services Desk. Please submit the permission form a minimum of one week prior to the requested date of photography. Approved photography of artworks is strictly limited to personal use only.

Download the complete Rights and Reproductions Policy for more information.

Commercial Photography and Location Filming

All photography of a non-personal nature (i.e. editorial, commercial, advertisement) is prohibited without the permission of the Museum and the copyright holders of the artwork(s) in question. For on-location shooting, please contact Nick Ellis.

e-mail: nellis@vbmuseum.org
Phone: +1(772) 231-0707 Ext. 101

Donor Privacy Policy

The Vero Beach Museum of Art (VBMA) is committed to protecting the privacy of our donors. The VBMA does not sell, trade, or rent personal information about our donors with third-party organizations.

Data Collection

The Museum may collect personal data about donors for a number of reasons:

to administer and maintain accounts relating to donations;
to facilitate fundraising;
to communicate with donors and potential donors regarding the Museum and its programs; and
to comply with legal and regulatory requirements.

Such personal information may include name, address, phone number, e-mail address, and credit card number when a donor voluntarily provides it to us. However, all credit card information is deleted/destroyed immediately following the completion of a transaction. In addition, the VBMA keeps a record of each donor’s giving history. This information is kept on file for auditing purposes and is also used by the Development Department to analyze giving patterns and to provide donor and customer service of the highest quality.

Safeguards

Office policies are in place to safeguard donor information, including:

physical measures, including restricted access to offices
technological measures, such as the use of passwords and encryption

Individual records are kept only as long as necessary to fulfill the purpose for which they were collected and to comply with applicable laws.

Opt-Out Policy

An individual may withdraw his or her consent to the collection, use, or disclosure at any time, subject to legal or contractual restrictions, and reasonable notice. The Museum makes reasonable efforts to keep donor files complete, up-to-date, and accurate. Donors who wish to access, update or correct personal contact information, remove themselves from our mailing list or discuss a privacy concern with the Museum can contact the Development Department by phone at (772) 231-0707 or via e-mail at info@vbmuseum.org.

Public Programs Refund Policy

All sales are final. We are unable to offer refunds or exchanges. Occasionally, programs are canceled or postponed due to circumstances beyond the Museum’s control. When this occurs, you may elect to have your reservation honored for the rescheduled date, or you may receive a refund.

Film Studies are subject to the Museum Art School’s refund policy: Student refund requests are made in writing during each term’s drop/add week. No refunds are possible after the term’s drop/add week. To discuss program policies contact the Director of Education, Sara Klein by phone at (772) 231-0707 Ext.103 or via email at sklein@vbmuseum.org